Privacy Policy

What type of information does Vine Planner collect?
Vine Planner receives, collects and stores any information you enter on this website or provide Vine Planner in any other way. In addition, Vine Planner collects the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, and recommendations.


How does Vine Planner collect information?
When you conduct a transaction on Vine Planner, as part of the process, the personal information you input such as your name, address and email address is collected. Your personal information will be used for the specific reasons stated above only.


Why does Vine Planner collect the above information?
Vine Planner collects such Non-personal and Personal Information for the following purposes:

  • To provide and operate the services;

  • To provide users with ongoing customer assistance and technical support;

  • To be able to contact visitors and users with general or personalized service-related notices and promotional messages;

  • To create aggregated statistical data and other aggregated and/or inferred non-personal Information, which Vine Planner may use to provide and improve respective services; 

  • To comply with any applicable laws and regulations.


How does Vine Planner store, use, share and disclose your personal information?
Vine Planner is hosted on the Wix.com platform. Wix.com provides the online platform that allows Vine Planner to sell our products to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

 

All direct payment gateways offered by Wix.com and used by Vine Planner adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by Vine Planner and its service providers.


How does Vine Planner communicate with site visitors?
Vine Planner may contact you to notify you regarding your order, to troubleshoot problems with your order, to resolve a dispute, to poll your opinions through surveys or questionnaires, to send updates about Vine Planner. For these purposes we may contact you via email and postal mail.


How does Vine Planner use cookies?
Cookies are small pieces of data stored on a site visitor's browser. They are typically used to keep track of the settings you have selected and actions you have taken on a site.

Cookies are used for important reasons, such as:

  • To provide a great experience for visitors and customers.

  • To identify registered members

  • To monitor and analyze the performance, operation and effectiveness of Vine Planner's website.

  • To ensure Vine Planner's platform is secure and safe to use. 

 

Essential cookies used:
XSRF-TOKEN: Used for security reasons | Duration: Session
hs: Used for security reasons | Duration: Session
SSR-caching: Used to indicate the system from which the site was rendered | Durations: 1 minute
_wixCIDX: Used for system monitoring/debugging | Duration: 3 months
_wix_browser_sess: Used for system monitoring/debugging | Duration: Session
TS*: Used for security and anti-fraud reasons | Duration: session
bSession: Used for system effectiveness measurement | Duration: 30 minutes
fedops.logger.sessionId: Used for stability/effectiveness measurement | Duration: 12 months

svSession: used in connection with use log in | Duration: Session

_wixUIDX: used for support system identification | Duration: 3 months

Marketing cookies used: 

_ym_uid: Marketing Yandex Metrica | Duration: 12 months

_ym_d: to store first visit to the site | Duration: 12 months

 

If you would like to know more about cookies, please visit: https://www.allaboutcookies.org/


The following links explain how to access cookie settings in various browsers:
Cookie Settings in Firefox:
https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop?redirectslug=Enabling+and+disabling+cookies&redirectlocale=en-US

 

Cookie settings in Internet Explorer:
https://support.microsoft.com/en-us/topic/delete-and-manage-cookies-168dab11-0753-043d-7c16-ede5947fc64d

 

Cookie settings in Google Chrome:
https://support.google.com/chrome/answer/95647

 

Cookie settings in Cookie settings in Safari (OS X):
https://support.apple.com/guide/safari/manage-cookies-and-website-data-sfri11471/mac

 

Cookie settings in Cookie settings in Safari (iOS):
https://support.apple.com/en-us/HT201265

 

Cookie settings in Android:
https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DAndroid&hl=en&oco=0

 

To opt out of being tracked by Google Analytics across all websites, visit this link: http://tools.google.com/dlpage/gaoptout

If you don’t want Vine Planner to process your data anymore, please send an email to vineplanner@gmail.com

 

Privacy policy updates
Vine Planner reserves the right to modify this privacy policy at any time. Changes and clarifications will take effect immediately upon their posting on the website. If Vine Planner makes material changes to this policy, you will be notified here that it has been updated, so that you are aware of what information is collected, how it is used, and under what circumstances, if any, Vine Planner uses and/or discloses it. 


Questions and contact information
If you would like to: access, correct, amend or delete any personal information Vine Planner has about you, please send an email to vineplanner@gmail.com.